Loaded Tue 1 Sep, 3:50:16 PM CDT7 Failures · 24h

Calls

Every call the agents have handled, newest first. Open one to see the merged timeline of what was said, what was called, and what came back.

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19 matching calls
WhenBusinessAgentDirectionCallerOutcomeStatusDurationUrgencyIssues
1 Sep, 4:48 PMMira StaffingAppointment SetterInboundKevin Ng+1 713 555 0186Escalated To HumanEnded1m 08sLowNone
1 Sep, 3:45 PMRedFish InspectionsSms SupportInbound+1 713 554 5501In ProgressOngoing——None
1 Sep, 3:45 PMRedFish InspectionsSms SupportInbound+1 713 555 5501In ProgressOngoing——None
1 Sep, 3:45 PMMira StaffingEmail SupportInbound—In ProgressOngoing——None
1 Sep, 3:44 PMRedFish InspectionsMissed Call RecoveryInbound+1 713 555 9911EndedEnded——None
1 Sep, 3:02 PMRedFish InspectionsAppointment SetterInboundCurtis Bramlett+1 281 555 0136Dnc RequestedEnded52.0sHighNone
1 Sep, 1:35 PMMira StaffingAppointment SetterInboundBrenda Stoll+1 214 555 0177Not InterestedEnded1m 03sLowNone
1 Sep, 12:40 PMRedFish InspectionsInspection BookingInboundHanna Lindqvist+1 832 555 0155BookedEnded1m 18sHigh1 error
1 Sep, 11:23 AMRedFish InspectionsInspection BookingInboundWes Pruitt+1 713 555 0194Escalated To HumanEnded1m 14sHigh5 errors
1 Sep, 10:10 AMMira StaffingAppointment SetterInboundGrant Reddick+1 813 555 0123Message TakenEnded1m 24sLowNone
1 Sep, 9:05 AMRedFish InspectionsInspection BookingInboundMiles Ferrante+1 832 555 0171BookedEnded1m 14sHighNone
31 Aug, 8:47 PMRedFish InspectionsInspection BookingInboundAmanda Reyes+1 713 555 0117BookedEnded2m 23sHighNone
31 Aug, 7:20 PMMira StaffingAppointment SetterInboundAnjali Dhillon+1 972 555 0108BookedEnded1m 44sNormalNone
31 Aug, 6:30 PMRedFish InspectionsInspection BookingInboundTobias Okonkwo+1 409 555 0188Message TakenEnded1m 07sHighNone
31 Aug, 5:05 PMRedFish InspectionsMissed Call RecoveryOutboundSonia Gallardo+1 936 555 0129BookedEnded1m 19sHighNone
31 Aug, 4:30 PMMira StaffingMissed Call RecoveryOutboundChantal Favreau+1 416 555 0119BookedEnded1m 34sHighNone
31 Aug, 2:19 PMRedFish InspectionsMissed Call RecoveryOutboundDevin Marsh+1 281 555 0142BookedEnded1m 39sHighNone
31 Aug, 9:15 AMRedFish InspectionsMissed Call RecoveryOutboundSonia Gallardo+1 936 555 0129No EngagementNot Connected44.0sHighNone
28 Aug, 5:47 PMRedFish InspectionsMissed Call RecoveryOutboundSonia Gallardo+1 936 555 0129No EngagementEnded19.0sHighNone

Showing 1–19 of 19