Loaded Tue 1 Sep, 4:26:34 PM CDT7 Failures · 24h

+1 713 555 9911

Tue 1 Sep, 3:44:59 PM CDT · call_e2e_1788295495

Nothing Failed

No function returned an error, no adapter write failed, and the call did not disconnect on a fault.

Call

BusinessRedFish Inspections
AgentMissed Call Recovery
DirectionInbound
StatusEnded
OutcomeEnded
Duration
From+1 713 555 9911
To+1 346 659 2816
Started
Ended
Disconnected Because
Sentiment
VoicemailNo
Cost
Function Calls0
LeadNone Created

Recording

No recording URL on this call. Retell attaches one on the call_analyzed webhook, so a call that ended seconds ago has not got one yet, and a call that ended long ago never received that webhook.

Timeline

6 entries · offsets measured from Tue 1 Sep, 3:44:59 PM CDT
  1. 00:00
    15:44:59.961
    call_endedWebhookEvent: WEBHOOK
  2. 00:00
    15:45:00.165
    call_endedWebhookEvent: WEBHOOK
    Payload82 B
    {
      "to": "(346) 659-2816",
      "from": "(713) 555-9911",
      "status": "ended",
      "durationMs": null
    }
  3. 00:45
    15:45:45.573
    crm.local.pushCallSummaryAdapter Write17 msEvent: ADAPTER_WRITE
    Payload41 B
    {
      "contactId": "cmtj4ztyc000807mjmfxvvdtw"
    }
  4. 00:45
    15:45:45.599
    disposition.completeNoteEvent: NOTE
    Inbound AI call — 0s, ended normally.
    Payload105 B
    {
      "booked": null,
      "leadId": null,
      "contactId": "cmtj4ztyc000807mjmfxvvdtw",
      "escalated": false,
      "callbackAt": null
    }
  5. 00:46
    15:45:46.121
    ghl.upsertContactAdapter Write476 msEvent: ADAPTER_WRITE
    Payload41 B
    {
      "contactId": "cmtj4ztyc000807mjmfxvvdtw"
    }
  6. 00:46
    15:45:46.309
    ghl.addNoteAdapter Write163 msEvent: ADAPTER_WRITE
    Payload41 B
    {
      "contactId": "cmtj4ztyc000807mjmfxvvdtw"
    }

Captured Data

What the call left behind in the database