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Tue 1 Sep, 3:45:01 PM CDT · ghl:email:e2e+5501@example.com

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Nothing Failed

No function returned an error, no adapter write failed, and the call did not disconnect on a fault.

Call

BusinessMira Staffing

AgentEmail Support

DirectionInbound

StatusOngoing

OutcomeIn Progress

Duration—

From—

To—

StartedTue 1 Sep, 3:45:01 PM CDT

Ended—

Disconnected Because—

Sentiment—

VoicemailNo

Cost—

Function Calls0

LeadNone Created

Recording

No recording URL on this call. Retell attaches one on the call_analyzed webhook, so a call that ended seconds ago has not got one yet, and a call that ended long ago never received that webhook.

Timeline

1 entry · offsets measured from Tue 1 Sep, 3:45:01 PM CDT

00:00

15:45:01.911

inbound_messageNoteEvent: NOTE

Interested — we might need two VAs.

Payload98 B

{
  "to": null,
  "from": "e2e+5501@example.com",
  "channel": "EMAIL",
  "messageId": null,
  "conversationId": null
}

Captured Data

What the call left behind in the database

Call Metadata97 B

{
  "channel": "EMAIL",
  "locationId": "M7mYr85U29rBuOFfR6FC",
  "ghlContactId": null,
  "conversationId": null
}