Leads
Everyone the agents have qualified, with the score and urgency the qualification rubric produced. A RedFish lead with a deadline inside a week is the one to look at first.
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Lead List
No Leads Match
A lead is created the first time an agent calls save_lead, which happens as soon as it has a name or a callback number. If calls exist but leads do not, the function is failing — open a recent call and read the timeline.